Life in multi family, is like having multiple families I am not sure if Shelly planned this, but today when we were making our plan for the day, a great quote slipped out. Shelly said “Life in multi-family, is like having multiple families”. I thought it was a pretty...
How to manage a winter vacancy Having a vacant apartment any time of year can be a challenge. When you live in a cold climate a winter vacancy can be even more challenging. This past year we had an apartment, where the old tenant moved out and there was a 30 day...
How to close a frozen door Winter in Nova Scotia, well, I have to tell you it gets cold. Really cold, and snowy. That can cause a problem for both tenants and owners. We get at least one call every year about a door that will not close. I have seen some cases...
How to write a great rental ad A well written rental ad can mean the difference in finding a tenant quickly and having a vacancy. Shelly and I are continuously tweaking our rental ad procedure. We have tried things that work and things that do not. We have also...
How to provide exceptional customer service Customer service is a term we hear a lot. I often here more stories of poor customer service, rather than great customer service. If you are in any type of business it is important to realize that an angry customer is much...
Recent Comments